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	<title>C-Notes &#187; technology</title>
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	<link>http://colinraney.com</link>
	<description>Designing Business</description>
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		<title>Designed to Disappear</title>
		<link>http://colinraney.com/2011/01/30/designed-to-disappear/</link>
		<comments>http://colinraney.com/2011/01/30/designed-to-disappear/#comments</comments>
		<pubDate>Mon, 31 Jan 2011 03:27:24 +0000</pubDate>
		<dc:creator>colin</dc:creator>
				<category><![CDATA[Business Design]]></category>
		<category><![CDATA[inspiration]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://colinraney.com/2011/01/designed-to-disappear/</guid>
		<description><![CDATA[I discovered a really smart phone app this weekend called Glympse. It&#8217;s a pretty simple app that helps users share their location. Using your phone you can send an SMS or email to anyone letting them track your location. In the design of the app, the developers must have really thought hard about people&#8217;s hesitance [...]]]></description>
			<content:encoded><![CDATA[<p>I discovered a really smart phone app this weekend called <a href="http://www.glympse.com/">Glympse</a>. It&#8217;s a pretty simple app that helps users share their location. Using your phone you can send an SMS or email to anyone letting them track your location. </p>
<p>In the design of the app, the developers must have really thought hard about people&#8217;s hesitance to share their location because they designed a timeline into each notification. So, if we were meeting somewhere and I was running late, I could send you a link that would display my location on map and that link would only work for a configurable amount of time, (say 30 minutes). During that time, as I moved around you could see where I was on the map. After 30 minutes, the link goes dead.</p>
<p>I&#8217;m pretty excited about this little bit of functionality because I think we&#8217;ve entered into a new phase of how we deal with our connected life. We have so much data and so many connections, sometimes the data or the connection would be better if it wasn&#8217;t permanent.</p>
<p>What if the systems that carry more temporal data really started to reflect that data&#8217;s ephemerality?  Twitter is decent example of a designed to decay system, tweets only hang around for a handful of weeks. What if restaurant reviews created a year ago carried less weight than the ones made last week? What if past-date promotional emails just disappeared from my inbox?  I have loads of weak Facebook connections that I wouldn&#8217;t miss if they just expired? (No offense, but that let&#8217;s me focus on the people I have greater connection with).</p>
<p>Right now we live at the end of the digital firehouse, everything just lands in our lap and we have to decide what to do with it. Some of The most meaningful online interactions mirror their real world counterparts. For the moments that matter now but not later, we will begin to have to design for disappearance.</p>
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		<title>Grinding out Happpiness</title>
		<link>http://colinraney.com/2010/12/01/grinding-out-happpiness/</link>
		<comments>http://colinraney.com/2010/12/01/grinding-out-happpiness/#comments</comments>
		<pubDate>Thu, 02 Dec 2010 02:31:20 +0000</pubDate>
		<dc:creator>colin</dc:creator>
				<category><![CDATA[Half-Baked Ideas]]></category>
		<category><![CDATA[social apps]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://colinraney.com/?p=472</guid>
		<description><![CDATA[I&#8217;ve been wondering what it is about social games that bug me &#8211; you know those massively addicting games like Farmville, Maffia Wars, and WeRule. There&#8217;s something really fascinating about how these interactions have captured the attention of social circles way beyond the web. It seems like everybody knows somebody whose mom is playing Farmville [...]]]></description>
			<content:encoded><![CDATA[<p>I&#8217;ve been wondering what it is about social games that bug me &#8211; you know those massively addicting games like Farmville, Maffia Wars, and WeRule. There&#8217;s something really fascinating about how these interactions have captured the attention of social circles way beyond the web. It seems like everybody knows somebody whose mom is playing Farmville on Facebook. There&#8217;s something simultaneously brilliant and insidious going on in these games, and I think there&#8217;s a way to tweak the game design to unlock the good and bury the bad.</p>
<p>Most of the social games we&#8217;re seeing today are largely about &#8216;grind and reward&#8217;; you have to farm to get a currency (grind) and then you can trade currency for that little special something to show off to your friends (reward). The props are different, but the mechanics are largely the same. The games are really approachable because anyone with enough patience and tenacity can grind out goods, and the experience is satisfying because in some small way, you&#8217;re earned for that reward. In a society of complex tasks and relationships its satisfying the same way cleaning your house might be, or working in your yard. From a distance its mockable, but the experience is real. There are millions of people grinding on virtual farms and frontiers even as you read this. The rewards are satisfying too; people pay real money to buy virtual currency to skip grinding out their rewards.</p>
<p>In certain circles, people have a problem with these sorts of games. You see when you have a grinding mechanic in a game and your repeat the same action over and over, it starts to feel like a little bit of an addictive mechanism. Players are sure to go back to their farms everyday to play and earn goods (and the games are designed to promote that). Just like mindlessly dropping tokens in a slot machine, players head back to their farms just after the cyber veggies have ripened to retrieve them and sell them. Zynga is the darling of the startup world because they&#8217;ve figured out how to do something no one else has; they&#8217;ve got an algorithm that makes people predictable. </p>
<p>Lately, I&#8217;ve been wondering if there&#8217;s a way to redesign some of these game mechanics. I&#8217;ve been wondering if there&#8217;s a way to navigate the tension of making the game exciting enough for people to play often, but make it rewarding and diverse enough and get rid of the grinding. I think if the game designers flipped the scarcity model in the game they could unlock something completely new, I&#8217;ll explain. </p>
<p><span id="more-472"></span>So in Farmville, the scarcity model is based on currency to purchase &#8216;things&#8217;. It takes time to earn this currency and this is where Zynga wins. They&#8217;re betting you&#8217;ll dump real money in the game so you won&#8217;t have to wait to get your reward. I&#8217;ve been wondering what it would look like if the game itself was ephemeral. What if every two weeks there was a new and different adventure in Farmville you could play? Like what if every two weeks they added a level? During this adventure, much of the game play could be the same, but you&#8217;d be playing because at some point that level will disappear.  With the massive adoption of some of these games, you could imagine releasing new levels that would drive the same level of interest as Harry Potter movies. You could imagine developing rich story lines that rival Mad Men. As you push toward a serial model, you create social games that could be truly social events; everyone can celebrate because everyone starts the level at the same time. Now, instead of everyone experiencing Farmville in a sad cyber silo, they can post about the different activities or story lines going on in the level. They will have a reason to connect around content. Then much like Facebook itself, the experience will drive repeat visits, the community will help drive rewards the games can stop treating people like gambling junkies.</p>
<p>Right now social gaming seems to be about taking proven game mechanics and replicate them over many themes to drive growth. But if the beauty of social gaming is an easily deployable platform and a vast audience, why not create stronger communities around the games? Why not give players reasons to connect? Why not have challenges that players have to work together similar to boss fights in massive multiplayer games?</p>
<p>Trust me, this is the way this space will move forward. There is no way your friends mom is going to farm purple cows for the next 5 years. But if social gaming gives her a platform that she can connect with the story the same way she did that last season of Desperate Housewives, lets her connect with her friends about the experience, and walk away with unique badges that help her boast about being part of a community, that is the way forward.</p>
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		<title>Going Open</title>
		<link>http://colinraney.com/2010/08/02/going-open/</link>
		<comments>http://colinraney.com/2010/08/02/going-open/#comments</comments>
		<pubDate>Tue, 03 Aug 2010 01:16:56 +0000</pubDate>
		<dc:creator>colin</dc:creator>
				<category><![CDATA[openIDEO]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://colinraney.com/?p=432</guid>
		<description><![CDATA[The last few years has seen quite a few companies build idea generation platforms. Some have gone the semi-open route, retaining a network of participant who will contribute to mostly private challenges. Others have gone radically open, Victor &#038; Spoils and 99 Designs post the actual client briefs calling for entrants to do the work, [...]]]></description>
			<content:encoded><![CDATA[<p>The last few years has seen quite a few companies build idea generation platforms. Some have gone the semi-open route, retaining a network of participant who will contribute to mostly private challenges. Others have gone radically open, <a href="http://victorsandspoils.com/">Victor &#038; Spoils</a> and <a href="http://www.99designs.com">99 Designs</a> post the actual client briefs calling for entrants to do the work, rewarding a few with the winning ideas. There are some brave experiments going on in this space; it’s a brave new world and no one really knows what’s going to happen here.</p>
<p>Today, IDEO threw it’s hat in ring today launching <a href="http://openideo.com/">OpenIDEO</a>. I’m biased, but I think they’ve designed a new evolution for this space. Many sites serve as a platform to capture ideas, but most haven’t truly involved ‘the crowd’ in the process past “hey give me your idea”. <a href="http://openideo.com/">OpenIDEO</a> creates Challenges that are designed to lead the community through the design process. Participants contribute inspiration, then generate concepts, and finally help select the best idea in the end. The idea is that everyone can participate as the process diverges and converges toward the final selected solution.</p>
<p>I’m really inspired by the site because it realizes a very important point: ideas aren’t scarce. Now it’s not about gathering tons of those ideas just to collect them, it’s about creating a framework where ideas can inspire each other. I think the smart cookies behind <a href="http://openideo.com/">OpenIDEO</a> have nailed this in the site design. The experience basically creates like the largest, most unorthodox design team in the world thinking, submitting, and churning on some really big problems. I have no idea how the site will play out and that’s exactly why I think the site is so important. It’s a big fat social experiment that’s daring, inspired and super smart.</p>
<p>Ok, don’t take my word for it, join in the fun <a href="http://openideo.com/">here</a>. There’s two hot challenges up at the moment; one hopes to help Jamie Oliver in his effort to help children improve their diet, the other is aimed at fostering educational tools for the developing world.</p>
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		<title>Investing with the Crowd</title>
		<link>http://colinraney.com/2009/10/20/investing-with-the-crowd/</link>
		<comments>http://colinraney.com/2009/10/20/investing-with-the-crowd/#comments</comments>
		<pubDate>Tue, 20 Oct 2009 12:22:12 +0000</pubDate>
		<dc:creator>colin</dc:creator>
				<category><![CDATA[markets and models]]></category>
		<category><![CDATA[social apps]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://colinraney.com/?p=283</guid>
		<description><![CDATA[An interesting article in the NY Times yesterday detailed a tech start-up called KaChing. The site basically allows people to create mock portfolios and try their hand at investing in the market. The big news in the NYT article is that KaChing now allows you to be able to create actual investment portfolios that mimic [...]]]></description>
			<content:encoded><![CDATA[<p>An <a href="http://www.nytimes.com/2009/10/19/technology/start-ups/19kaching.html">interesting article</a> in the NY Times yesterday detailed a tech start-up called <a href="http://www.kaching.com/">KaChing</a>. The site basically allows people to create mock portfolios and try their hand at investing in the market. The big news in the NYT article is that KaChing now allows you to be able to create actual investment portfolios that mimic user portfolios on KaChing. </p>
<p>The site seems to have built some pretty interesting ideas around investor transparency &#8211; you can see current holdings and trades, investors are rated on returns over time, etc. The metrics aren&#8217;t so different from what&#8217;s offered by mutual funds (at least on a quarterly basis), but there&#8217;s something very powerful about the service being framed around an actual person. It also allows KaChing to position themselves as an interesting alternative against this big, evil, opaque $10T mutual fund industry.</p>
<p><span id="more-283"></span>On the face of it, it seems like a pretty brilliant service. This total transparency puts you &#8216;in control&#8217; of your money. Doesn&#8217;t everyone want more <em>control</em>? The truth is I have a job, and when I pay an investment service, I&#8217;m paying them to watch my money, that&#8217;s their job. I pay them for a service, you get the idea. Now that bit aside, I think KaChing&#8217;s ability to tell a very simple, human story is an indication of a bigger trend to come in financial services. </p>
<p>Financial Services is pretty much an arms race. For the most part, financial service providers do they best they can to offer the most attractive services while exposing themselves to the least amount of risk, and charging as much as their competition will allow them to get away with. (I know that sounds cynical, but let&#8217;s just call it like it is). What KaChing could be evidence of is that people want/need/will-go-out-of-their-way to <em>invest on their terms</em>. </p>
<p>People cross a confidence chasm when they make an investment. The big trick is how can service providers help them feel more secure when there&#8217;s inherent risk at play. Would it help if I boiled the offering down to an actual person (instead of a faceless mob of traders)? Would it help if I could see any and all historical trades to see if my provider really walks the walk? Would it help if I could compare across money managers so I can align on investment philosophy? Would I just like to be able to scratch the service (not that I would, but I could)? Would that feeling of control help me cross the confidence chasm?</p>
<p>The thing is KaChing isn&#8217;t even promoting all these types of interactions &#8211; they aren&#8217;t a mutual fund, they&#8217;re an investment portal. But because the service starts with a certain amount of transparency, they create all these interesting byproducts around trust and possible pretty compelling investment interactions. Those interactions don&#8217;t have anything to do with <em>what</em> I invest in, but rather <em>how</em> I invest. I&#8217;m hoping that this site and a handful of others will start to mold financial services into a very different beast in the next 5-10 year. I think it will be a cocktail of new service providers, and new visualizations that help us slice and interpreting all the data and transactions going on. My bet is that the big guys will be compelled to offer similar services, or they&#8217;ll wither because they force everyone to view the world as they view it.</p>
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		<title>The Twitter plot thickens</title>
		<link>http://colinraney.com/2009/08/11/this-twitter-thing-just-getting-more-fascinating/</link>
		<comments>http://colinraney.com/2009/08/11/this-twitter-thing-just-getting-more-fascinating/#comments</comments>
		<pubDate>Wed, 12 Aug 2009 01:46:11 +0000</pubDate>
		<dc:creator>colin</dc:creator>
				<category><![CDATA[social apps]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://colinraney.com/?p=236</guid>
		<description><![CDATA[This thing is just getting more and more interesting. Reason 1: The denial-of-service attack that brought Twitter down, could have awoken a sleeping giant &#8211; the fact that Twitter is a single point of failure. If that service goes down, the fun stops&#8230;and the internet hates it when the fun stops. This Wired article covers [...]]]></description>
			<content:encoded><![CDATA[<p>This thing is just getting more and more interesting.</p>
<p><strong>Reason 1:</strong> The denial-of-service attack that brought Twitter down, could have awoken a sleeping giant &#8211; the fact that Twitter is a single point of failure. If that service goes down, the fun stops&#8230;and the internet hates it when the fun stops. <a href="http://www.wired.com/epicenter/2009/08/twitpocalypse">This Wired</a> article covers some of the particulars, but this sounds similar to something <a href="http://colinraney.com/2009/04/bigger-than-twitter/">I wrote</a> a few months ago. Mark my words, this event will ultimately spawn the services that displace twitter. Competitors won&#8217;t compete directly with Twitter, they&#8217;ll just begin to wrap/mask it. </p>
<p><strong>Reason 2:</strong> Tweens aren&#8217;t Tweeting. I had seen from some of our internal research that Twitter just wasn&#8217;t resonating with younger users, but now <a href="http://www.zephoria.org/thoughts/archives/2009/08/06/teens_dont_twee.html">these</a> <a href="http://mashable.com/2009/08/05/teens-dont-tweet/">reports</a> corroborate that fact. For me this is interesting because (if this service becomes more than a fad) it will be the first service that a younger generation didn&#8217;t bring to an older generation. It&#8217;s another incident of technology moving in a bidirectional pattern, (which means our society is reaching some comfort/satuation point with technology, it&#8217;s no longer an emergent/youth thing). Clay Shirkey had another great example of bi-directional technology movement in his excellent <a href="http://www.ted.com/talks/lang/eng/clay_shirky_how_cellphones_twitter_facebook_can_make_history.html">TED talk</a> (the first story, the one about elections.)</p>
<p>As an aside, here&#8217;s a <a href="http://www.140characters.com/2009/01/30/how-twitter-was-born/">great story</a> of how the Twitter was born. Oddly enough, there was a team in pace to build a different piece of software that ultimately became less and less promising. They had to come up with a different idea mid-stream.</p>
<p>My colleague, <a href="http://metacool.typepad.com/">Diego Rodriguez</a> commented that Twitter works a little like MMPORGs like World of Warcraft. From a distance, it just looks wierd and socially strange. But if you get into it and try to understand all the underlying principles and interactions, it&#8217;s infinitely fascinating. (I&#8217;m paraphrasing what he said, but I think he&#8217;s dead on.) </p>
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		<title>Bigger than Twitter?</title>
		<link>http://colinraney.com/2009/04/23/bigger-than-twitter/</link>
		<comments>http://colinraney.com/2009/04/23/bigger-than-twitter/#comments</comments>
		<pubDate>Thu, 23 Apr 2009 19:08:37 +0000</pubDate>
		<dc:creator>colin</dc:creator>
				<category><![CDATA[social apps]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://colinraney.com/?p=79</guid>
		<description><![CDATA[(Warning, heavy nerding ahead&#8230;.) So, I&#8217;ve been struggling with this Twitter thing for a while. It&#8217;s the first piece of technology to gain lots of users that just didn&#8217;t feel right to me. I get all the interactions, I get the viral part, I just couldn&#8217;t see anything substantive. It&#8217;s massively popular, but besides that [...]]]></description>
			<content:encoded><![CDATA[<p><em>(Warning, heavy nerding ahead&#8230;.)</em></p>
<p>So, I&#8217;ve been <a href="http://colinraney.com/2009/02/connected-vs-detatched/">struggling with this Twitter thing</a> for a while. It&#8217;s the first piece of technology to gain lots of users that just didn&#8217;t feel right to me. I get all the interactions, I get the viral part, I just couldn&#8217;t see anything substantive. It&#8217;s massively popular, but besides that I can&#8217; see where it&#8217;s going (and, like Twitter, I decided to just ignore the &#8220;what&#8217;s the business model question&#8221;). </p>
<p>This <a href="http://www.cultureby.com/trilogy/2009/04/twitter-and-groan-new-sounds-in-new-media.html">post</a> from Grant McCraken has been hanging out in my browser for a few weeks. He has a fascinating point comparing Twitter and the social conventions of puns. I&#8217;ll spare you from quoting the whole post (please read it), but this sentence has had me churning since I read it.</p>
<blockquote><p>Maybe we groan at &#8220;twitter&#8221; because it represents a cultural confusion, a semantic overload, an immensity of messages too much for our frail cognitive capacity.</p></blockquote>
<p><span id="more-79"></span>During a long, slow, wet jog this week, everything came together for me. I was thinking about how Twitter is mainly people just posting about moments in their lives. Like all flavors of personality, people post for all types of reasons&#8230;conversation, promotion, vanity, informational, and on and on. The fascinating thing is because the medium is pretty open, people post for many, many reasons. On the other side of that,  there are people read tweets for almost a completely different reason. (I get that there are actually conversations going on, but there lots, and I mean LOTS of people just noodling about their day.) </p>
<p>On the buy side of the equation, people have to opt-in to hear you. So by definition, everyone gets exactly what they asked for. Wannna hear about <a href="http://twitter.com/aplusk">aplusk</a>, go right ahead, you won&#8217;t drag me along with you. Readers can also do LOTS with those little posts. They track activity, personal interest, entertainment, etc, etc. It&#8217;s like someone taking the <a href="http://loki.lokislabs.org/weblog/archives/CommunicationModelOfSpeech.png">classic communication model</a> and breaking it to bits &#8211; lots of messages going out, but they aren&#8217;t going to anyone really&#8230;.and people are reading lots of messages and in many cases they aren&#8217;t reading from anyone specifically. </p>
<p>I was wondering, when you post for one reason and people consume for different reasons, is that breaking the convention of communication tool? You use tools to get things done. Hammers sink nails, emails deliver communications, wikis allows group editing. Twitter is different, you can&#8217;t exactly control what&#8217;s going on after you post&#8230;it&#8217;s a little like releasing a bird in into the wild. What happens after you send is beyond you. There&#8217;s so much flowing into this river of communication, you can&#8217;t be sure anyone will read what you write. If they read it, you can&#8217;t be sure they aren&#8217;t reading for a different reason than you intended. (You didn&#8217;t communicate <em>to them</em>, they <em>opted into what you said</em>&#8230;subtle but huge behavioral difference.)</p>
<p>It sort of offends the sensibilities to say it, but Twitter (or micro-blogging) feels more like an extension of self, less like a tool. FaceBook is close to being an extension, but it&#8217;s still filtering to your friends, it&#8217;s not completely open, definition in the communication. Maybe I&#8217;m getting too caught on the &#8216;tool&#8217; versus extension thing, but the behavior is significant. </p>
<p>I&#8217;ve done a lot of work around mobile phones, and I&#8217;m always fascinated that people feel like their phone is an extension of self. There&#8217;s the image component, but more importantly it connects them to everything, without it, they&#8217;re crippled. Twitter seems to be working in a similar capacity. So if this is a significant behavioral evolution (and it could be a total fad), can one company be in center of it all? In this open, networked world, if this type of communication is bigger than any of us, shouldn&#8217;t it be bigger than Twitter?</p>
<p>This morning I saw a <a href="http://brdfdr.com/pres/slides/iptps.html">presentation</a> from a student at Rice advocating for an open micro-blogging model. He draws a nice analogy between tweets and email and Compuserve and Twitter. He built an <a href="http://brdfdr.com/">implementation</a> of the open platform and he&#8217;s hosting it for others to learn from. </p>
<p>Maybe it is bigger than us&#8230;</p>
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